1. Returns must be requested within 5 business days of receiving the item. This includes but not limited to return requests because of: rips, tears, fans/adapters not working, and cosmetic blemishes.
2. There are absolutely NO returns after the holiday the inflatable is intended for. So if there is a problem, we must be contacted prior to the holiday and the defective item MUST be returned before the holiday it is intended for. For Example:  A Christmas item MUST arrive back to Yard Inflatables no later than December 24th: Valentines Inflatables, February 13th, ect,ect.. There are NO exceptions!
3. There are NO returns accepted without a return authorization number (RAN)! Please fill out the contact form by clicking HERE. Enter all the information about the issue you are having or the reason for the return.
4. For an item to be eligible for a return, your item must be unused, and in the same condition that you received it. It must also be in the original packaging with all hardware.
5. If you or the receiver refuses a shipment upon delivery you will be refunded ONLY the purchase price of the item minus ALL shipping cost along with a 15% restocking charge.
6. There are no returns on items that are damaged from weather. It is up to the consumer to deflate the inflatable in inclement weather: Including High winds, thunderstorms, Ice storms, ect. Do not re-inflate until the weather has passed.  Do NOT re-inflate until all ice has melted from your inflatable. If you try to inflate or remove the ice by hand before the ice has melted, your inflatable may rip or tear and this IS NOT covered under any return policy. 
7. There are NO inflatables on this site that are guaranteed to stand by themselves, by just plugging them in, without any help making them stand. All inflatables come with ropes and stakes to secure the inflatable in place.

Once your return is received and inspected, we will either send out a replacement or issue a refund. A refund can be issued as Store Credit or refunded back to original form of payment per our discretion.  In the case of a refund, we will send an email confirming the refund was issued back to your credit card or original method of payment.

0 Items