1. Returns must be requested within 5
business days of receiving the item. This includes but not limited to return
requests because of: rips, tears, fans/adapters not working, and cosmetic
blemishes.
2. There are absolutely NO returns after the holiday the
inflatable is intended for. So if there is a problem, we must be contacted
prior to the holiday and the defective item MUST be returned before the holiday it is intended
for. For Example: A Christmas item MUST arrive back to Yard
Inflatables no later than December 24th: Valentines Inflatables, February
13th, ect,ect.. There are NO
exceptions!
3. There are NO
returns accepted without a return authorization number (RAN)! Please fill out
the contact form by clicking HERE. Enter all the information about the issue you are
having or the reason for the return.
4. For an item to be eligible for a return, your item must be
unused, and in the same condition that you received it. It must also be in the
original packaging with all hardware.
5. If you or the receiver refuses a shipment upon
delivery you will be refunded ONLY the purchase price of the item minus ALL
shipping cost along with a 15% restocking charge.
6. There are no returns on
items that are damaged from weather. It is up to the consumer to deflate the
inflatable in inclement weather: Including
High winds, thunderstorms, Ice storms, ect. Do not re-inflate until the weather
has passed. Do NOT re-inflate until all ice has melted from your
inflatable. If you try to inflate or remove the ice by hand before the ice has
melted, your inflatable may rip or tear and this IS NOT covered under
any return policy.
7. There are NO inflatables on
this site that are guaranteed to stand by themselves, by just plugging them
in, without any help making them stand. All inflatables come with ropes
and stakes to secure the inflatable in place.
Refunds