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Home > Return Policy
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There are NO returns accepted without a return authorization number (RAN)!
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CUSTOMER is responsible for all return shipping costs.
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If you or the receiver refuses a shipment upon delivery you will be refunded ONLY the purchase price of the item minus a 15% restocking charge.
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You CAN NOT purchase an item to see if you like it, or if it fits in a space where you want to display it, etc. etc. . You should try Wal-mart or Kmart if you need this kind of return policy. We do NOT adhere to those policies!!
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Items are covered for 10 days against manufacturers defect from the DELIVERY date. So OPEN the item and check it out as soon as it arrives! This does NOT include rips, tears, holes, or cosmetic blemishes. There are absolutely NO returns after the holiday. So if there is a problem, the defective item MUST be returned before the holiday it is intended for. For Example: A Christmas item MUST arrive back to Yard Inflatables no later than December 24th: Valentines Inflatables, February 13th, ect,ect.. There are NO exceptions!
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ANY claim MUST be emailed to Yard Inflatables Inc. PRIOR to that holiday! (Example) you bought and Uncle Sam before July 4th. You can NOT use the item for the holiday and then contact us and say there is a cosmetic or some other problem with the item after the holiday!
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It is up to the consumer to deflate the inflatable in inclimate weather: Including High winds, thunderstorms, Ice storms, ect. Do not reinflate until the weather has calmed. Do NOT reinflate until all Ice has melted form your inflatable. If you try to inflate or remove the ice by hand before the ice has melted, your inflatable may rip or tear and this IS NOT covered under any return policy. Also do NOT set up your inflatable under trees! Falling limbs or other objects that puncture the inflatable are NOT covered either!
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In the very rare case of Yard Inflatables Inc. shipping the incorrect item, the manufacturer put the wrong item in the package, or the item has a manufactures defect ect.ect. Yard inflatables will repair or replace or refund the item at their option. If the item is to be shipped back to the customer, the shipping method will be chosen by Yard Inflatables Inc. to get the item back to you.
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International Shipping
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YOU MUST READ AND AGREE WITH ALL ITEMS BELOW!
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This is a test program! Shipping charges will be accurate for 1-2 normal 4 foot to 8 foot tall inflatables. If you are purchasing more than that quantity or a bigger item like a globe, lightshow, animated items, ect. that ship in an over size box, additional shipping charges may apply.
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This is an automated program for on line purchases only.
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DUTIES and other FEES:
If there are any duties or other fees, they are up to you to pay. There is no way for me to find out how much if any!
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International RETURNS: THERE ARE NONE!
As with all international shipments. All item come Brand new with NO warrantee because it is to expensive for international returns etc. This is normally not a problem since Gemmy has very few defects.
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These run on 110/120 volt electric.
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Free shipping offers are only applicable to the Continental US, when the actual item says "FREE SHIPPING" on the item page!
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Australia and UK will need to use a power converter.
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